YaoYaoPlay Captain TK Medium Bear Building Block Set

📦Shipping Policy

Order Cut-Off & Processing

· Orders placed before 10:00 AM PST (Mon–Fri) are processed the same day.

· Orders placed later are processed the next business day.

· Typical handling time: 1–2 business days.

Shipping Options

· Standard Shipping: 5–7 business days

· Expedited Shipping: 3–5 business days

· Free Standard Shipping on orders of $30+

Shipping Area

We currently ship within the continental U.S. only.
🚫No shipping to Alaska, Hawaii, or international addresses.

Tracking

A tracking number will be emailed once your order ships.

Delays

Delivery times may be affected by holidays, peak seasons, or carrier/weather issues.

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🔁Return Policy

We offer a 30-day return window for eligible items.

Eligibility

· Items must be new, unused, and in original packaging.

· Both defective and non-defective items can be returned.

Returns & Exchanges

· Return shipping is covered if the item is defective or shipped in error; otherwise, customers pay return costs.

· No restocking fee.

· Refunds are processed within 7 business days after inspection.

· Exchanges are available — please contact us before returning items.

Defective or Missing Items

If your item arrives damaged, defective, or missing parts, contact us within 30 days. We will provide a replacement or refund.

How to Start a Return

📧Email: support@yaoyaoplay.com
📬Or visit our Contact Page

Refunds are issued to your original payment method (or store credit if unavailable).